Redactor not cropping images

Hi Guys, I see this was an issue in the past, but was it ever resolved? I am currently unable to crop any images using Redactor.. The images are bigger in size (height & width) than the crop rules, so it should be fine... but it aint workin'

any ideas?

Here is my redactor code:

<perch:content type="textarea" html="true" editor="redactor" imagewidth="300" imageheight="200" imagecrop="true" id="onethirdtwothird" label="Right Column" />

Diagnostics report
PERCH INFORMATION

Perch: 2.8.29
Production mode: Production (100)
Installed apps: content (2.8.29), assets (2.8.29), categories (2.8.29)
DB driver: PDO
DB tables: perch2_categories (0), perch2_category_counts (0), perch2_category_sets (0), perch2_content_index (86), perch2_content_items (16), perch2_content_regions (2), perch2_navigation (0), perch2_navigation_pages (0), perch2_page_templates (0), perch2_pages (1), perch2_resource_log (111), perch2_resource_tags (52), perch2_resources (85), perch2_resources_to_tags (110), perch2_settings (10), perch2_user_passwords (0), perch2_user_privileges (26), perch2_user_role_privileges (16), perch2_user_roles (2), perch2_users (1)
Users: 1
App runtimes:
<?php
    $apps_list = array(
        'content', 
        'categories',
    );
Editor plug-ins: markitup, redactor
H1: af470d7d448890a06494e43380de04df
L1: 8e3e7ff7757a0205864731a90d73b39c
F1: 2edba60ed1f613d6dd804feb202456a2
headerColour: #ffffff
content_singlePageEdit: 1
helpURL:
siteURL: /
hideBranding: 0
content_collapseList: 1
lang: en-gb
update_2.8.29: done
latest_version: 2.8.15
on_sale_version: 2.8.29
PERCH_DEVELOPMENT: 10
PERCH_STAGING: 50
PERCH_PRODUCTION: 100
PERCH_DB_USERNAME: agrikids_bam
PERCH_DB_SERVER: localhost
PERCH_DB_DATABASE: agrikids_bam
PERCH_DB_PREFIX: perch2_
PERCH_TZ: UTC
PERCH_EMAIL_FROM: cormac@bammedia.ie
PERCH_EMAIL_FROM_NAME: Cormac Kerrigan
PERCH_LOGINPATH: /perch
PERCH_PATH: /home/agrikids/public_html/perch
PERCH_CORE: /home/agrikids/public_html/perch/core
PERCH_RESFILEPATH: /home/agrikids/public_html/perch/resources
PERCH_RESPATH: /perch/resources
PERCH_HTML5: 1
PERCH_RUNWAY:
PERCH_ERROR_MODE: DIE
PERCH_DATE_LONG: %d %B %Y
PERCH_DATE_SHORT: %d %b %Y
PERCH_TIME_SHORT: %H:%M
PERCH_TIME_LONG: %H:%M:%S
PERCH_RUNWAY_ROUTED:
PERCH_STRONG_PASSWORDS:
PERCH_DEBUG:
PERCH_PREVIEW_ARG: preview
PERCH_TEMPLATE_PATH: /home/agrikids/public_html/perch/templates
PERCH_DEFAULT_DOC: index.php
PERCH_DEFAULT_EXT: .php
PERCH_PRODUCTION_MODE: 100
PERCH_RWD:
PERCH_HTML_ENTITIES:
PERCH_SSL:
PERCH_STRIPSLASHES:
PERCH_PROGRESSIVE_FLUSH: 1
PERCH_PARANOID:
PERCH_FORCE_SECURE_COOKIES:
PERCH_PASSWORD_MIN_LENGTH: 6
PERCH_MAX_FAILED_LOGINS: 10
PERCH_AUTH_LOCKOUT_DURATION: 1 HOUR
PERCH_VERIFY_UPLOADS:
PERCH_AUTH_PLUGIN:
PERCH_DB_CHARSET: utf8
PERCH_DB_PORT:
PERCH_DB_SOCKET:
PERCH_SESSION_TIMEOUT_MINS: 20
HOSTING SETTINGS

PHP: 5.4.45
Zend: 2.4.0
OS: Linux
SAPI: cgi-fcgi
Safe mode: not detected
MySQL client: mysqlnd 5.0.10 - 20111026 - $Id: c85105d7c6f7d70d609bb4c000257868a40840ab $
MySQL server: 5.5.49-cll
Free disk space: 68.46 GB
Extensions: Core, date, ereg, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, calendar, ctype, curl, dom, hash, fileinfo, filter, ftp, gd, gettext, SPL, iconv, session, intl, json, mbstring, mcrypt, standard, mysql, mysqli, mysqlnd, Phar, posix, pspell, Reflection, imap, SimpleXML, soap, sockets, exif, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, cgi-fcgi, PDO, pdo_sqlite, imagick, pdo_mysql, ionCube Loader, Zend Guard Loader
GD: Yes
ImageMagick: Yes
PHP max upload size: 20M
PHP max form post size: 20M
PHP memory limit: 48M
Total max uploadable file size: 20M
Resource folder writeable: Yes
Session timeout: 24 minutes
Native JSON: Yes
Filter functions: Yes
Transliteration functions: Yes
CONTEXT_DOCUMENT_ROOT: /home/agrikids/public_html
DOCUMENT_ROOT: /home/agrikids/public_html
GATEWAY_INTERFACE: CGI/1.1
HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
HTTP_ACCEPT_ENCODING: gzip, deflate, sdch
HTTP_ACCEPT_LANGUAGE: en-GB,en-US;q=0.8,en;q=0.6
HTTP_CONNECTION: keep-alive
HTTP_COOKIE: cmsa=1; PHPSESSID=c679f33d652d276a03ec050ba9932a55
HTTP_HOST: www.agrikids.ie
HTTP_REFERER: https://www.agrikids.ie/perch/core/settings/diagnostics/
HTTP_UPGRADE_INSECURE_REQUESTS: 1
HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.87 Safari/537.36
PATH: /bin:/usr/bin
QUERY_STRING: extended
REDIRECT_STATUS: 200
REMOTE_ADDR: 86.47.33.111
REMOTE_PORT: 60128
REQUEST_METHOD: GET
REQUEST_SCHEME: http
REQUEST_URI: /perch/core/settings/diagnostics/?extended
SCRIPT_FILENAME: /home/agrikids/public_html/perch/core/settings/diagnostics/index.php
SCRIPT_NAME: /perch/core/settings/diagnostics/index.php
SERVER_ADDR: 78.137.164.74
SERVER_ADMIN: webmaster@agrikids.ie
SERVER_NAME: www.agrikids.ie
SERVER_PORT: 80
SERVER_PROTOCOL: HTTP/1.1
SERVER_SOFTWARE: Apache
UNIQUE_ID: VyNbHE6JpEoABZArFMwAAAAj
PHP_SELF: /perch/core/settings/diagnostics/index.php
REQUEST_TIME_FLOAT: 1461934877.08
REQUEST_TIME: 1461934877
argc: 1