Forum
Assets prior to date removed
Hello,
This morning my client discovered that all images added prior to January 24 are gone. They have all been added through the assets app. I am aware that there is a 2MB upload limit for files. But I fail to understand how this would cause all images to be removed.
I updated perch to 2.8.5 a few days ago, but the pictures disappeared just this morning.
Diagnostics report:
Perch: 2.8.5
Production mode: Production (100)
Installed apps: content (2.8.5), assets (2.8.5), categories (2.8.5), perch_blog (4.6), perch_forms (1.8.3), perch_mailchimp (2.0.1)
DB driver: PDO
DB tables: perch2_blog_authors, perch2_blog_comments, perch2_blog_index, perch2_blog_posts, perch2_blog_posts_to_tags, perch2_blog_sections, perch2_blog_tags, perch2_categories, perch2_category_counts, perch2_category_sets, perch2_content_index, perch2_content_items, perch2_content_regions, perch2_forms, perch2_forms_responses, perch2_mailchimp_campaigns, perch2_mailchimp_history, perch2_mailchimp_log, perch2_mailchimp_stats, perch2_mailchimp_subscribers, perch2_navigation, perch2_navigation_pages, perch2_page_templates, perch2_pages, perch2_resource_log, perch2_resource_tags, perch2_resources, perch2_resources_to_tags, perch2_settings, perch2_user_privileges, perch2_user_role_privileges, perch2_user_roles, perch2_users
Users: 5
App runtimes:
<?php
$apps_list = array(
'content',
'categories',
'perch_blog',
'perch_forms'
);
?>
Scheduled tasks for perch_mailchimp: update_list_stats (60 mins)
Scheduled tasks for perch_blog: delete_spam_comments (1440 mins)
Editor plug-ins: markitup
H1: cb7d7dfeeae55586667d5db6ad140e67
L1: f4d6cce868d1139f655ffa2bc1cc25a0
headerColour: #ffffff
content_singlePageEdit: 1
helpURL:
siteURL: /
hideBranding: 1
content_collapseList: 1
lang: en-gb
update_2.7.6: done
latest_version: 2.8
on_sale_version: 2.8.6
perch_blog_update: 5.0
perch_blog_post_url: /news/newsfeed/post.php?s={postSlug}
headerScheme: light
dashboard: 0
perch_blog_slug_format: %Y-%m-%d-{postTitle}
perch_blog_akismet_key:
perch_blog_max_spam_days: 0
hide_pwd_reset: 0
content_hideNonEditableRegions: 0
content_frontend_edit: 0
perch_blog_comment_notify: 0
perch_mailchimp_secret: 9935ae06b9299ac5d3afa67eeb92b228
perch_mailchimp_update: 2.0
perch_mailchimp_api_key: 0f1f1fc4c31cb36f259b72b75dd366c2-us10
perch_mailchimp_list_id: ecce2b290b
perch_mailchimp_campaign_url: /mailchimp/campaign.php?s={campaignSlug}
update_2.8.5: done
PERCH_DEVELOPMENT: 10
PERCH_STAGING: 50
PERCH_PRODUCTION: 100
PERCH_DB_USERNAME: root
PERCH_DB_SERVER: localhost
PERCH_DB_DATABASE: perch
PERCH_DB_PREFIX: perch2_
PERCH_TZ: UTC
PERCH_EMAIL_FROM: mail@nicolai.io
PERCH_EMAIL_FROM_NAME: Nicolai Davies
PERCH_LOGINPATH: /perch
PERCH_PATH: /var/www/html/perch
PERCH_CORE: /var/www/html/perch/core
PERCH_RESFILEPATH: /var/www/html/perch/resources
PERCH_RESPATH: /perch/resources
PERCH_HTML5: 1
PERCH_DEBUG: 1
PERCH_RUNWAY:
PERCH_ERROR_MODE: DIE
PERCH_DATE_LONG: %d %B %Y
PERCH_DATE_SHORT: %d %b %Y
PERCH_TIME_SHORT: %H:%M
PERCH_TIME_LONG: %H:%M:%S
PERCH_PREVIEW_ARG: preview
PERCH_TEMPLATE_PATH: /var/www/html/perch/templates
PERCH_DEFAULT_DOC: index.php
PERCH_DEFAULT_EXT: .php
PERCH_PRODUCTION_MODE: 100
PERCH_RWD:
PERCH_HTML_ENTITIES:
PERCH_SSL:
PERCH_STRIPSLASHES:
PERCH_PROGRESSIVE_FLUSH: 1
PERCH_AUTH_PLUGIN:
PERCH_DB_CHARSET: utf8
PERCH_DB_PORT:
PERCH_DB_SOCKET:
HOSTING SETTINGS
PHP: 5.5.9-1ubuntu4.4
Zend: 2.5.0
OS: Linux
SAPI: apache2handler
Safe mode: not detected
MySQL client: 5.5.38
MySQL server: 5.5.38-0ubuntu0.14.04.1
Extensions: Core, date, ereg, libxml, openssl, pcre, zlib, bcmath, bz2, calendar, ctype, dba, dom, hash, fileinfo, filter, ftp, gettext, SPL, iconv, mbstring, session, posix, Reflection, standard, shmop, SimpleXML, soap, sockets, Phar, exif, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, zip, apache2handler, PDO, gd, json, mysql, mysqli, pdo_mysql, readline, mhash, Zend OPcache
GD: Yes
ImageMagick: No
PHP max upload size: 2M
PHP max form post size: 8M
PHP memory limit: 128M
Total max uploadable file size: 2M
Resource folder writeable: Yes
Session timeout: 24 minutes
Native JSON: Yes
Filter functions: Yes
Transliteration functions: No
HTTP_HOST: waterford.sz
HTTP_CONNECTION: keep-alive
HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
HTTP_USER_AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.135 Safari/537.36
HTTP_REFERER: https://waterford.sz/perch/core/settings/diagnostics/index.php
HTTP_ACCEPT_ENCODING: gzip, deflate, sdch
HTTP_ACCEPT_LANGUAGE: en-US,en;q=0.8,da;q=0.6,de;q=0.4
HTTP_COOKIE: PHPSESSID=t1b60i3aef54ovmqo6nd3u03q6; cmsa=1; _ga=GA1.2.702016349.1419466462; _gat=1
PATH: /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin
SERVER_SIGNATURE: <address>Apache/2.4.7 (Ubuntu) Server at waterford.sz Port 80</address>
SERVER_SOFTWARE: Apache/2.4.7 (Ubuntu)
SERVER_NAME: waterford.sz
SERVER_ADDR: 188.166.4.200
SERVER_PORT: 80
REMOTE_ADDR: 41.215.152.19
DOCUMENT_ROOT: /var/www/html
REQUEST_SCHEME: http
CONTEXT_DOCUMENT_ROOT: /var/www/html
SERVER_ADMIN: webmaster@localhost
SCRIPT_FILENAME: /var/www/html/perch/core/settings/diagnostics/index.php
REMOTE_PORT: 62828
GATEWAY_INTERFACE: CGI/1.1
SERVER_PROTOCOL: HTTP/1.1
REQUEST_METHOD: GET
QUERY_STRING: extended
REQUEST_URI: /perch/core/settings/diagnostics/index.php?extended
SCRIPT_NAME: /perch/core/settings/diagnostics/index.php
PHP_SELF: /perch/core/settings/diagnostics/index.php
REQUEST_TIME_FLOAT: 1430738847.872
REQUEST_TIME: 1430738847
Which version did you update from?
I do not remember, although it was prior to 2.8, possibly 2.6
Did you get any messages when you updated?
I did not, the update went completely smooth.
It might be best to roll back to your backup. Then check to see if the
perch2_resource_log
table exists in the database.The perch2_resource_log does exist and is populated with around 500 entries.
We are probably not going to find the cause, at least you know now if something similar pops up.
I suspect that it might be the automatic removal of unused resources that has caused it. I have now switched that of.
Yes, that's what has caused the removal. It doesn't explain why the assets looked like they were due to be removed.