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Thread tagged as: Question, Problem

Questions about the Search

Hi there

A few Qs that a client has sent me...

  1. The following event does not appear in the search: https://www.lovebedford.co.uk/search.php?q=Castle+Quay+Weekender

The search terms are 'Castle Quay' or 'Castle Quay Weekender' or even 'Weekender':

https://www.lovebedford.co.uk/search.php?q=Castle+Quay+Weekender

Is it because the search will only bring up Future Events? If so, is it configurable so it can search past events too?

  1. The following event does not appear in the search:

Love Bedford Day: https://www.lovebedford.co.uk/events/event.php?event=2016-07-24-love-bedford-day

This event is in the future but is not showing... I realise it's going to be picking up every page with 'Love Bedford' but is there anything we can do to a) get it to appear at all and b) improve visibility by making it rank higher up?

https://www.lovebedford.co.uk/search.php?q=Love+Bedford+Day

Many thanks

Rich
Rich Hemery

Rich Hemery 0 points

  • 5 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

5 years ago

Can you post your diagnostics report?
Rich Hemery

Rich Hemery 0 points

5 years ago 
Perch: 2.3.2
Production mode: Production (100)
Installed apps: content (2.3.2), perch_events (1.8), perch_news (3.7.6), perch_backup (1.2)
DB driver: MySQLi
DB tables: perch2_blog_authors, perch2_blog_categories, perch2_blog_comments, perch2_blog_posts, perch2_blog_posts_to_categories, perch2_blog_posts_to_tags, perch2_blog_tags, perch2_categories, perch2_category_counts, perch2_category_sets, perch2_content_index, perch2_content_items, perch2_content_regions, perch2_events, perch2_events_categories, perch2_events_to_categories, perch2_navigation, perch2_navigation_pages, perch2_news_authors, perch2_news_categories, perch2_news_comments, perch2_news_posts, perch2_news_posts_to_categories, perch2_news_posts_to_tags, perch2_news_tags, perch2_page_templates, perch2_pages, perch2_resource_log, perch2_resource_tags, perch2_resources, perch2_resources_to_tags, perch2_settings, perch2_user_privileges, perch2_user_role_privileges, perch2_user_roles, perch2_users
Users: 5
App runtimes:
<?php
    include(PERCH_PATH.'/core/apps/content/runtime.php');

    include(PERCH_PATH.'/addons/apps/perch_blog/runtime.php');

    include(PERCH_PATH.'/addons/apps/perch_events/runtime.php');

    include(PERCH_PATH.'/addons/apps/perch_news/runtime.php');


?>
Scheduled tasks for perch_events: update_category_counts (60 mins)
Editor plug-ins: ckeditor, markitup
H1: ed2bd9286328caabeb59dcd273f559fd
L1: c6ac85417024b91d217d13842cbccf86
headerColour: #000000
content_singlePageEdit: 1
helpURL:
siteURL: /
hideBranding: 1
content_collapseList: 1
lang: en-gb
update_2.3.2: done
latest_version: 2.8.15
headerScheme: dark
dashboard: 1
content_hideNonEditableRegions: 0
logoPath: /perch/resources/logo.png
perch_blog_post_url: /blog/post.php?s={postSlug}
perch_blog_slug_format: %Y-%m-%d-{postTitle}
perch_blog_akismet_key:
perch_blog_max_spam_days: 0
perch_events_detail_url: /events/event.php?event={eventSlug}
perch_blog_comment_notify: 0
perch_events_update: 1.8
perch_blog_update: 3.8.2
perch_news_post_url: /news/post.php?s={postSlug}
perch_news_update: 3.7.5
perch_news_slug_format: %Y-%m-%d-{postTitle}
perch_news_akismet_key:
perch_backup_mysqldump_path:
perch_news_comment_notify: 0
update_2.8.14: done
PERCH_DEVELOPMENT: 10
PERCH_STAGING: 50
PERCH_PRODUCTION: 100
PERCH_DB_USERNAME: xxxxxxxxxxx
PERCH_DB_SERVER: xxxxxxxxxx
PERCH_DB_DATABASE: xxxxxxxxxxx
PERCH_DB_PREFIX: perch2_
PERCH_TZ: UTC
PERCH_EMAIL_FROM: xxxxxxxxxx
PERCH_EMAIL_FROM_NAME: xxxxxxx
PERCH_LOGINPATH: /perch
PERCH_PATH: E:\Domains\lovebedford.co.uk\wwwroot\perch
PERCH_CORE: E:\Domains\lovebedford.co.uk\wwwroot\perch\core
PERCH_RESFILEPATH: E:\Domains\lovebedford.co.uk\wwwroot\perch\resources
PERCH_RESPATH: /perch/resources
PERCH_HTML5: 1
PERCH_ERROR_MODE: DIE
PERCH_DEBUG:
PERCH_PREVIEW_ARG: preview
PERCH_TEMPLATE_PATH: E:\Domains\lovebedford.co.uk\wwwroot\perch\templates
PERCH_DEFAULT_DOC: index.php
PERCH_DEFAULT_EXT: .php
PERCH_PRODUCTION_MODE: 100
PERCH_RWD:
PERCH_AUTH_PLUGIN:
PERCH_DB_CHARSET:
PERCH_DB_PORT:
PERCH_DB_SOCKET:
HOSTING SETTINGS

PHP: 5.4.14
Zend: 2.4.0
OS: WINNT
SAPI: cgi-fcgi
Safe mode: not detected
MySQL client: mysqlnd 5.0.10 - 20111026 - $Id: e707c415db32080b3752b232487a435ee0372157 $
MySQL server: 5.6.26
Extensions: Core, bcmath, calendar, ctype, date, ereg, filter, ftp, hash, iconv, json, mcrypt, SPL, odbc, pcre, Reflection, session, standard, mysqlnd, tokenizer, zip, zlib, libxml, dom, PDO, openssl, SimpleXML, wddx, xml, xmlreader, xmlwriter, cgi-fcgi, mysql, mysqli, gd, curl, Phar, mhash
GD: Yes
ImageMagick: No
PHP max upload size: 8M
PHP max form post size: 8M
PHP memory limit: 128M
Total max uploadable file size: 8M
Resource folder writeable: Yes
Session timeout: 24 minutes
Native JSON: Yes
Filter functions: Yes
Transliteration functions: No
PROCESSOR_ARCHITEW6432: AMD64
_FCGI_X_PIPE_: \\.\pipe\IISFCGI-6a967bb6-b12d-44d4-af96-5062984571f1
PHP_FCGI_MAX_REQUESTS: 10000
PHPRC: D:\Program Files (x86)\PHP\
ALLUSERSPROFILE: C:\ProgramData
APPDATA: C:\Windows\system32\config\systemprofile\AppData\Roaming
APP_POOL_CONFIG: C:\inetpub\temp\apppools\lovebedford.co.uk\lovebedford.co.uk.config
APP_POOL_ID: lovebedford.co.uk
CommonProgramFiles: C:\Program Files (x86)\Common Files
CommonProgramFiles(x86): C:\Program Files (x86)\Common Files
CommonProgramW6432: C:\Program Files\Common Files
COMPUTERNAME: SOLOMON
ComSpec: C:\Windows\system32\cmd.exe
ESET_OPTIONS:
FP_NO_HOST_CHECK: NO
LOCALAPPDATA: C:\Windows\system32\config\systemprofile\AppData\Local
NUMBER_OF_PROCESSORS: 4
OS: Windows_NT
Path: C:\ProgramData\Oracle\Java\javapath;d:\ColdFusion9\verity\k2\_nti40\bin;D:\Program Files (x86)\PHP\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\ESET\ESET File Security\;
PATHEXT: .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE: x86
PROCESSOR_IDENTIFIER: AMD64 Family 21 Model 1 Stepping 2, AuthenticAMD
PROCESSOR_LEVEL: 21
PROCESSOR_REVISION: 0102
ProgramData: C:\ProgramData
ProgramFiles: C:\Program Files (x86)
ProgramFiles(x86): C:\Program Files (x86)
ProgramW6432: C:\Program Files
PSModulePath: C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
PUBLIC: C:\Users\Public
SystemDrive: C:
SystemRoot: C:\Windows
TEMP: C:\Windows\TEMP
TMP: C:\Windows\TEMP
USERDOMAIN: WORKGROUP
USERNAME: SOLOMON$
USERPROFILE: C:\Windows\system32\config\systemprofile
VERITY_CFG: d:\ColdFusion9\verity\k2\common\verity.cfg
windir: C:\Windows
windows_tracing_flags: 3
windows_tracing_logfile: C:\BVTBin\Tests\installpackage\csilogfile.log
ORIG_PATH_INFO: /perch/core/settings/diagnostics/index.php
URL: /perch/core/settings/diagnostics/index.php
SERVER_SOFTWARE: Microsoft-IIS/7.5
SERVER_PROTOCOL: HTTP/1.1
SERVER_PORT: 80
SERVER_NAME: lovebedford.co.uk
SCRIPT_NAME: /perch/core/settings/diagnostics/index.php
SCRIPT_FILENAME: e:\domains\lovebedford.co.uk\wwwroot\perch\core\settings\diagnostics\index.php
REQUEST_URI: /perch/core/settings/diagnostics/
REQUEST_METHOD: GET
REMOTE_PORT: 32580
REMOTE_HOST: 195.195.234.195
REMOTE_ADDR: 195.195.234.195
PATH_TRANSLATED: e:\domains\lovebedford.co.uk\wwwroot\perch\core\settings\diagnostics\index.php
LOCAL_ADDR: 192.168.0.133
INSTANCE_META_PATH: /LM/W3SVC/219
INSTANCE_NAME: LOVEBEDFORD.CO.UK
INSTANCE_ID: 219
HTTPS: off
GATEWAY_INTERFACE: CGI/1.1
DOCUMENT_ROOT: e:\domains\lovebedford.co.uk\wwwroot
APPL_PHYSICAL_PATH: e:\domains\lovebedford.co.uk\wwwroot\
APPL_MD_PATH: /LM/W3SVC/219/ROOT
IIS_UrlRewriteModule: 7.1.0761.0
HTTP_X_REWRITE_URL: /perch/core/settings/diagnostics/
HTTP_UPGRADE_INSECURE_REQUESTS: 1
HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.103 Safari/537.36
HTTP_REFERER: https://lovebedford.co.uk/perch/core/settings/
HTTP_HOST: lovebedford.co.uk
HTTP_COOKIE: _gat=1; PHPSESSID=00ckqrrnc19b75unvkjb5fgee4; _ga=GA1.3.807614592.1461923039
HTTP_ACCEPT_LANGUAGE: en-GB,en;q=0.8,en-US;q=0.6,fr;q=0.4
HTTP_ACCEPT_ENCODING: gzip, deflate, sdch
HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
HTTP_CONNECTION: keep-alive
FCGI_ROLE: RESPONDER
PHP_SELF: /perch/core/settings/diagnostics/index.php
REQUEST_TIME_FLOAT: 1467636495.6399
REQUEST_TIME: 1467636495

Thanks
Rachel Andrew

Rachel Andrew 394 points
Perch Support

5 years ago

You need to update your software. We can't help with software that's about 3 years old, if you still have the same issue after upgrading let us know.

You can download the latest version from your account.