Shop redirect after cancelling

Nothing at the moment. It just redirects back to the list of products.

The checkout process only really uses two pages. There is no registration, details are collected via a password registration form. Nothing requires delivery (It's a booking on an event) so only a single address is required for billing.

Products are displayed on the events page (which is also the cancel URL page)

<?php
    perch_layout('global/header', [
        'body-class' => 'home',
    ]);
?>

    <div class="container-fluid first-chapter">
        <div class="container">
            <div class="row">
                <div class="col-md-12">
                    <h1><?php perch_content('Main heading'); ?></h1>
                </div>
            </div>
        </div>
    </div>
    <div class="container padding-top default">
        <?php perch_shop_products([
            'sort' => 'startdate',
            'sort-order' => 'ASC',
        ]); ?>
    </div>

<div class="padding-top row">
    <?php perch_content('Intro'); ?>
</div>

    <div class="container padding-top default">
        <?php perch_content('Page Content'); ?>
    </div>

<?php
    perch_layout('global/footer');
?>

The cart page is as follows...

<?php
    perch_layout('global/header', [
        'body-class' => 'home',
    ]);
?>

    <div class="container-fluid first-chapter">
        <div class="container">
            <div class="row">
                <div class="col-md-12">
                    <h1><?php perch_content('Main heading'); ?></h1>
                </div>
            </div>
        </div>
    </div>
    <div class="container padding-top default">
        <?php
        perch_shop_cart();
        ?>
    </div>

<?php
    perch_layout('global/footer');
?>

Everything else is handled via the checkout page above. So, yes, I think everything is already set so `perch_shop_checkout()' is getting called but it does not take you to PayPal it goes straight to the cancel page.

Perhaps my questions should be, how can I redisplay the final confirmation (e.g. reset the terms agreed to false maybe?) and will this actually solve the problem?

That's right. If you pay, you get to the payment result, the cart is emptied and everything is fine. I have only been able to recreate this problem when cancelling from PayPal.

I created a simple page that clears the cart and redirects back to the events page...

<?php
perch_shop_empty_cart();
PerchSystem::redirect('/bob-school/events');

What happens now is that the I can go back through the checkout process, addresses have to be re-entered and I have to re-check the terms and conditions box but I still get redirected.

This also happened in a different browser that I had not used with this site before.

Thanks for the continued help.

It would appear that the checkout is not working at all now. I tried a different browser and a different email address and a new email address but instead of getting taken to PayPal, it just redirects me through the cancel page (which just empties the cart and redirects) back to my product listing (the events page).

Looking at the network traffic, at the point the system should take you to PayPal, the checkout page shows a status 302.

Is there anything else I can provide?

I've also just noticed that there are 8,703 rows in the perch_shop_cart table. Actually this is rising all the time and most of the entries are the same. Most data is null or zero, no cart properties, no addresses.

8,709 rows after writing the above.

Understand that. I just thought it was a little odd that there were so many entries in the cart table for a small site. It's up to 8,835 now. Is this the magnitude of entries that you would expect on small site? perch_shop_cart_data has 23 rows, perch_shop_cart_items has 18 rows.

I'm stuck with this redirect? Can you suggest anything else I can do to diagnose the problem?

My apologies, Perhaps I dragged us off topic looking at that.

I'm still stuck with this redirect? Can you suggest anything else I can do to diagnose the problem?

• I've checked the logic of my checkout flow and this seems sound to me
• I've checked the .htaccess file for any erroneous redirects and there is nothing there
• The first time I checked out after putting the new shop live it worked fine (with test credentials)
• The first time with Live credentials I made it to PayPal and then cancelled and now I can can't get there again.

No I've tried different accounts, a different device and account as well as different browsers.

Where would I check this?

Do you mean with PayPal? PalPal is never reached (as far as I can tell from sniffing the network traffic). There is just the strange redirect to whatever page is set as the cancel_url.

I can't see anything in the Perch back end that indicates an order was attempted and failed.