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Collections menu option missing
Happy Monday
I have recently upgraded a client to Runway 3 but they have reported that users with the role of editor can not see 'Collections' in the side menu. Logging in with that role confirms it, there is no Collections menu option. I tried to look for it in the role privileges list for editor, but there is nothing listed to do with collections. Am I missing something obvious?! They just want their collections menu option back and they'll be all smiles.
Hope that makes sense.
Here is the diagnostic report:
Perch Runway: 3.0.8, PHP: 5.5.11, MySQL: mysqlnd 5.0.11-dev - 20120503 - $Id: bf9ad53b11c9a57efdb1057292d73b928b8c5c77 $, with MySQLi
Server OS: WINNT, cgi-fcgi
Installed apps: content (3.0.8), assets (3.0.8), categories (3.0.8), perch_forms (1.9.1), perch_gallery (2.8.9)
App runtimes: <?php $apps_list = array( 'perch_forms', 'perch_gallery' );
PERCH_LOGINPATH: /site-login
PERCH_PATH: C:\_WEBSITES\xxxxxx.com\LIVE\httpdocs\site-login
PERCH_CORE: C:\_WEBSITES\xxxxxx.com\LIVE\httpdocs\site-login\core
PERCH_RESFILEPATH: C:\_WEBSITES\xxxxxx.com\LIVE\httpdocs\site-login\resources
Image manipulation: GD
PHP limits: Max upload 20M, Max POST 20M, Memory: 128M, Total max file upload: 20M
F1: 0c66c2e1f82f9e0b7617b2cb8270f2c7
Resource folder writeable: Yes
SCRIPT_NAME: /site-login/core/settings/diagnostics/index.php
REQUEST_URI: /site-login/core/settings/diagnostics/
DOCUMENT_ROOT: C:\_WEBSITES\xxxxxx.com\LIVE\httpdocs
HTTP_HOST: www.xxxxxx.com
Which privileges relating to collections do they have in the Pages section when editing a role?
Hey Drew
Well, that's the thing. I can't see anything to do with collections in the list, under pages or anywhere. The editor role has the following set under pages:
Delete regions Edit page details Edit region options Reorder pages Add new pages Add new top-level pages Roll back regions Delete pages Delete pages they created themselves Configure page settings
I'm sure it's something easy I'm missing...
Cheers.
What's the history of this install?
It was originally developed on version 2.8.6, then had an update to 2.8.8, then had an update to 2.8.34, then finally to 3.0.8.
Always Runway, never Perch?
Hi Drew
Ah...yes, I think it started life as Perch and was then upgraded to Runway when the client wanted enhancements and we wanted to use collections. The menu option was there pre version 3 though if that helps.
Thanks
The issue isn't a missing menu option, it's that the privileges don't appear to be available. Can you try forcing an update from the Diagnostics section of Settings?
Ok, just done that. Same result I'm afraid.
Ok. Do you see any of the collection pivs in the
perch3_user_privilegestable?Unfortunately not. I have looked through other Runway sites we've done and none of them have any entries in the table for it. Most are still running Perch 2.8.34, but the 4 we have upgraded to Perch 3 have none of them either. The admins of those sites don't use the editor role so this hasn't come up for them. All a bit weird. What about making manual entries in to that table, would that help?
Sure:
Sorted, that did it. Thanks very much Drew. Have applied it to the other sites too.
Cheers.