Forum

Thread tagged as: Problem, Error, Events

Problem in Events with Netcarver\Textile\Parser

One of my users has tried to add an Event in Perch today, after a long time of inactivity and it is generating a server 500 error. I suspect something is out of date somewhere. Events was 1.9.2 but updating hasn't fixed the issue.

The error log has the following...

[11-Jul-2016 18:00:07 UTC] PHP Warning: Unterminated comment starting line 60 in /home/cuttined/public_html/edit/core/lib/Textile.class.php on line 60

[11-Jul-2016 18:00:07 UTC] PHP Fatal error: Class 'Netcarver\Textile\Parser' not found in /home/cuttined/public_html/edit/addons/apps/perch_events/PerchEvents_Events.class.php on line 470

Here is the full diagnostics information...

    Perch: 2.8.30
    Production mode: Production (100)
    Installed apps: content (2.8.30), assets (2.8.30), categories (2.8.30), perch_events (1.9.3)
    DB driver: PDO
    DB tables: perch2_categories (1), perch2_category_counts (0), perch2_category_sets (1), perch2_content_index (261), perch2_content_items (35), perch2_content_regions (2), perch2_events (115), perch2_events_categories (0), perch2_events_to_categories (0), perch2_navigation (0), perch2_navigation_pages (0), perch2_page_templates (1), perch2_pages (2), perch2_resource_log (66), perch2_resource_tags (0), perch2_resources (12), perch2_resources_to_tags (0), perch2_settings (33), perch2_user_passwords (0), perch2_user_privileges (29), perch2_user_role_privileges (18), perch2_user_roles (2), perch2_users (5)
    Users: 5
    App runtimes:

    <?php
        $apps_list = array(
            'content',
            'categories',
          'perch_events',
        );

    Scheduled tasks for perch_events: update_category_counts (60 mins)
    Editor plug-ins: markitup
    H1: 08da31f9ac2b2493d4545cf50e2118cc
    L1: 6e26da4f90d29cbb842f98727016619b
    F1: 2edba60ed1f613d6dd804feb202456a2
    headerColour: #6d84ac
    content_singlePageEdit: 1
    helpURL:
    siteURL: /
    hideBranding: 0
    content_collapseList: 1
    lang: en-gb
    update_2.8.4: done
    on_sale_version: 2.8.30
    perch_events_update: 1.8
    headerScheme: dark
    perch_events_detail_url: /events/event.php?s={eventSlug}
    dashboard: 0
    hide_pwd_reset: 0
    content_hideNonEditableRegions: 0
    content_frontend_edit: 0
    logoPath: /edit/resources/cutzz_perch.png
    update_2.8.7: done
    update_2.8.8: done
    latest_version: 2.8.15
    update_2.8.14: done
    update_2.8.15: done
    update_2.8.17: done
    update_2.8.18: done
    update_2.8.19: done
    update_2.8.21: done
    update_2.8.23: done
    update_2.8.24: done
    update_2.8.25: done
    update_2.8.28: done
    update_2.8.29: done
    update_2.8.30: done
    PERCH_DEVELOPMENT: 10
    PERCH_STAGING: 50
    PERCH_PRODUCTION: 100
    PERCH_DB_USERNAME: cuttined_perch
    PERCH_DB_SERVER: localhost
    PERCH_DB_DATABASE: cuttined_perch
    PERCH_DB_PREFIX: perch2_
    PERCH_TZ: UTC
    PERCH_EMAIL_FROM: perch@easttown.co.uk
    PERCH_EMAIL_FROM_NAME: Paul Margetson
    PERCH_LOGINPATH: /edit
    PERCH_PATH: /home/cuttined/public_html/edit
    PERCH_CORE: /home/cuttined/public_html/edit/core
    PERCH_RESFILEPATH: /home/cuttined/public_html/edit/resources
    PERCH_RESPATH: /edit/resources
    PERCH_HTML5: 1
    PERCH_RUNWAY:
    PERCH_ERROR_MODE: DIE
    PERCH_DATE_LONG: %d %B %Y
    PERCH_DATE_SHORT: %d %b %Y
    PERCH_TIME_SHORT: %H:%M
    PERCH_TIME_LONG: %H:%M:%S
    PERCH_RUNWAY_ROUTED:
    PERCH_STRONG_PASSWORDS:
    PERCH_DEBUG:
    PERCH_PREVIEW_ARG: preview
    PERCH_TEMPLATE_PATH: /home/cuttined/public_html/edit/templates
    PERCH_DEFAULT_DOC: index.php
    PERCH_DEFAULT_EXT: .php
    PERCH_PRODUCTION_MODE: 100
    PERCH_RWD:
    PERCH_HTML_ENTITIES:
    PERCH_SSL:
    PERCH_STRIPSLASHES:
    PERCH_PROGRESSIVE_FLUSH: 1
    PERCH_PARANOID:
    PERCH_FORCE_SECURE_COOKIES:
    PERCH_PASSWORD_MIN_LENGTH: 6
    PERCH_MAX_FAILED_LOGINS: 10
    PERCH_AUTH_LOCKOUT_DURATION: 1 HOUR
    PERCH_VERIFY_UPLOADS:
    PERCH_AUTH_PLUGIN:
    PERCH_DB_CHARSET: utf8
    PERCH_DB_PORT:
    PERCH_DB_SOCKET:
    PERCH_SESSION_TIMEOUT_MINS: 20

Hosting settings

    PHP: 5.6.23
    Zend: 2.6.0
    OS: Linux
    SAPI: cgi-fcgi
    Safe mode: not detected
    MySQL client: 5.5.50
    MySQL server: 5.5.50-cll
    Free disk space: 263.85 GB
    Extensions: Core, date, ereg, libxml, openssl, pcre, sqlite3, zlib, bz2, calendar, ctype, curl, hash, filter, ftp, gettext, gmp, SPL, iconv, pcntl, readline, Reflection, session, standard, shmop, SimpleXML, mbstring, tokenizer, xml, cgi-fcgi, bcmath, dom, gd, imap, json, exif, mcrypt, mysql, mysqli, PDO, pdo_mysql, pdo_sqlite, Phar, posix, pspell, soap, sockets, xmlreader, xmlrpc, xmlwriter, xsl, zip, mhash
    GD: Yes
    ImageMagick: No
    PHP max upload size: 2M
    PHP max form post size: 8M
    PHP memory limit: 128M
    Total max uploadable file size: 2M
    Resource folder writeable: Yes
    Session timeout: 24 minutes
    Native JSON: Yes
    Filter functions: Yes
    Transliteration functions: No
    CONTEXT_DOCUMENT_ROOT: /home/cuttined/public_html
    DOCUMENT_ROOT: /home/cuttined/public_html
    GATEWAY_INTERFACE: CGI/1.1
    HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    HTTP_ACCEPT_ENCODING: gzip, deflate
    HTTP_ACCEPT_LANGUAGE: en
    HTTP_CONNECTION: keep-alive
    HTTP_COOKIE: __utma=197557437.1671375561.1403362408.1429724599.1434656171.22; PHPSESSID=g24bn00q1ij4tr1kaa2cho45u2; cmsa=1; cpsession=cuttined%3a4x8ozOhRNRBJi_DG%2c01086e64cff6808ff7d3edd5e4e01fdd; timezone=Europe/London
    HTTP_HOST: cuttinedge.co.uk
    HTTP_REFERER: https://cuttinedge.co.uk/edit/core/settings/diagnostics/
    HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
    PATH: /bin:/usr/bin
    QUERY_STRING: extended
    REDIRECT_STATUS: 200
    REMOTE_ADDR: 81.157.107.34
    REMOTE_PORT: 51264
    REQUEST_METHOD: GET
    REQUEST_SCHEME: http
    REQUEST_URI: /edit/core/settings/diagnostics/?extended
    SCRIPT_FILENAME: /home/cuttined/public_html/edit/core/settings/diagnostics/index.php
    SCRIPT_NAME: /edit/core/settings/diagnostics/index.php
    SERVER_ADDR: 193.189.74.83
    SERVER_ADMIN: webmaster@cuttinedge.co.uk
    SERVER_NAME: cuttinedge.co.uk
    SERVER_PORT: 80
    SERVER_PROTOCOL: HTTP/1.1
    SERVER_SOFTWARE: Apache
    UNIQUE_ID: V4P1-MG9S2UAAPgpk0oAAAAK
    PHP_SELF: /edit/core/settings/diagnostics/index.php
    REQUEST_TIME_FLOAT: 1468265980.3646
    REQUEST_TIME: 1468265980
Paul Margetson

Paul Margetson 0 points

  • 5 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

5 years ago

When does the error occur?
Paul Margetson

Paul Margetson 0 points

5 years ago

When submitting either a new Event or an Event Category. Although we're not using Event categories, I checked the categories to see if the error occurred there too and it does.
Drew McLellan

Drew McLellan 2638 points
Perch Support

5 years ago

And presumably you're using Textile formatting on one or more of your fields?
Paul Margetson

Paul Margetson 0 points

5 years ago

No, Textile isn't being used as far as I can see, unless it's the default.
Drew McLellan

Drew McLellan 2638 points
Perch Support

5 years ago

Can I see your template?
Paul Margetson

Paul Margetson 0 points

5 years ago 
<div class="vevent">
    <h2 class="summary"><perch:events id="eventTitle" /></h2>

    <p class="dtstart"><span class="value-title" title="<perch:events id="eventDateTime" format="c" />"><perch:events id="eventDateTime" format="%c" /></span></p>

    <div class="description"><perch:events id="eventDescHTML" type="textarea" encode="false" /></div>
    <p><perch:events id="gWebsite" type="text" label="Venue Website" /></p>
    <p><perch:events id="gTown" type="text" label="Town" /></p>
    <p><perch:events id="gCounty" type="text" label="County" /></p>
    <p><perch:events id="gPostcode" type="text" label="Post Code" /></p>    

    <p class="category"><perch:events id="category_names" encode="false" /></p>
</div>
Drew McLellan

Drew McLellan 2638 points
Perch Support

5 years ago

From the error it sounds like the core/lib/Textile.class.php file might not have been fully uploaded. Can you check?
Paul Margetson

Paul Margetson 0 points

5 years ago

Fixed!

It was quite a bit smaller than the local file. Not had that happen before. I should have checked that, although the updating of Events threw me because the error persisted.

Thanks.