Add Asset button missing

Was just about to open a new thread on the same subject! Exactly the same thing's happening to me with a site I've just upgraded.

here's the template code I'm using:

<img src="<perch:content type="image" id="image" label="Image" width="310" density="2" quality="40" />" alt="<perch:content type="text" id="alt" label="Image description" required="true" help="e.g. Children in the playground" title="true" />" width="310" />

Here's a screenshot: https://www.dropbox.com/s/0m5goi9rqz6dusm/Screen%20Shot%202014-07-15%20at%2011.38.17%20am.png

Strangely, I upgraded a site I put live last week to 2.5.3 to see if it did the same thing locally. The template code there looks like this:

<h3>
  <perch:content id="heading" type="text" label="Heading" html="false" required="true" title="true" />
</h3>

<perch:content id="text" type="textarea" size="s" label="Text" markdown="true" />

<perch:if exists="download">
  <a href="<perch:content divider-before="Download (optional)" id="download" type="file" label="Download" />" class="file"><perch:content type="text" id="desc" label="Title" /></a>
</perch:if>

<perch:if exists="image">
  <img src="<perch:content divider-before="Image (optional)" type="image" id="image" label="Image" width="635" height="430" crop="true" quality="40" density="2" bucket="pages" />" alt="<perch:content type="text" id="alt" label="Description" help="e.g. Photo of MD John Smith with his best wig on" />" width="635" height="430" />
</perch:if>

<a href="#top" class="back_to_top">Back to top</a>

And the Add Assets button is there. I copied the site where it wasn't working and it worked! So I then took just the image code (that's in the perch:if tags) and it didn't work. Very strange…

I've downgraded the new site to 2.5.2, as I had a copy in my trash from last week, and it works again.

Great– thanks :)

I'm still having an issue with this. Well, not me: my clients are. The fix in 2.5.4 worked for me but it's still breaking on the client's end. I got them to clear cookies in case it was something to do with their cache, but no luck. I then asked them to log in outside of the network they were on with a different machine but still no button.

It's working fine for me. I've even tried it on 3G on my phone and (although the interface is a bit broken at mobile) the '+ Add Asset' button appears ok. Bit of a weird one…

They're getting really frustrated and I'm getting a bit embarrassed. Am I able to downgrade to 2.4.9 without any consequences?

Perch: 2.5.4, PHP: 5.4.29, MySQL: 5.5.38, with PDO Server OS: Linux, cgi-fcgi Installed apps: content (2.5.4), assets (2.5.4), perch_blog (4.1), perch_events (1.9), perch_gallery (2.8.5), perch_backup (1.2) App runtimes: <?php include(PERCH_PATH.'/core/apps/content/runtime.php'); include(PERCH_PATH.'/addons/apps/perch_blog/runtime.php'); include(PERCH_PATH.'/addons/apps/perch_gallery/runtime.php'); include(PERCH_PATH.'/addons/apps/perch_events/runtime.php'); ?> PERCH_LOGINPATH: /cms PERCH_PATH: /var/www/vhosts/skeltonnewbyhall.n-yorks.sch.uk/httpdocs/cms PERCH_CORE: /var/www/vhosts/skeltonnewbyhall.n-yorks.sch.uk/httpdocs/cms/core PERCH_RESFILEPATH: /var/www/vhosts/skeltonnewbyhall.n-yorks.sch.uk/httpdocs/cms/resources Image manipulation: GD PHP limits: Max upload 128M, Max POST 8M, Memory: 128M, Total max file upload: 8M Resource folder writeable: Yes SCRIPT_NAME: /cms/core/settings/diagnostics/index.php REQUEST_URI: /cms/core/settings/diagnostics/ DOCUMENT_ROOT: /var/www/vhosts/skeltonnewbyhall.n-yorks.sch.uk/httpdocs HTTP_HOST: www.skeltonnewbyhall.n-yorks.sch.uk

Have you tried allowing your client admin rights?