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Thread tagged as: Problem, Error

File thumbnails not displaying correctly in asset picker

When clicking the file picker, the initial grid doesn't show the full list of files.

Clicking an alternate view shows the file fine, in fact clicking already selected grid view icon shows the files.

Not a big bug, but sent me down a blind alley thinking certain files were not allowed.

Tony Astley

Tony Astley 0 points

  • 2 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

Could you perhaps provide a screenshot and your diagnostics report?

A video probably shows it better, excuse the low res, I down sampled it to save space:

https://www.dropbox.com/s/srbwflm5ye4557k/Grid%20and%20File%20List.mov?dl=0

Hopefully you'll see how the initial view shows only 3 thumbnails, then clicking the grid icon shows all the files available.

Drew McLellan

Drew McLellan 2638 points
Perch Support

When you open the asset picker it is initially filtered by type to match the field in the template. Once you start changing the filters you'll be able to see more available assets.