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Thread tagged as: Question, Problem, Forms

Images Allowed In Email Templates from the Forms app?

So I'm using the Forms app, I've got a working form and want an auto reply. It worked during a test, so I customized it, but when adding an image source, I noticed the auto-reply email doesn't come. Is the email not going out because the email template has an <img src> tag in it? If so, if there a way around it?

Leigh C

Leigh C 0 points

  • 2 years ago
Drew McLellan

Drew McLellan 2638 points
Perch Support

There's nothing specific that Perch is doing to stop your email if it has an image in it. That said, your image could be affecting the deliverability of the email. (or there might even be a weird bug of some sort)

Have you tried with debug turned on? Or with a dummy SMTP server like Mailtrap?

Leigh C

Leigh C 0 points

I see, good to know it's not blocked from the Perch end. I'll try those and see where I get - thanks Drew!