Podcast - "Can’t download episodes from your feed."

Sorry. That would be helpful:

https://www.peterboroughtn.org/podcasts/rss.php?s=peterborough-talking-news

As a side note, your RSS feed template seems to be missing the explicit tag, which I added in: <itunes:explicit>no</itunes:explicit>

Thanks.

Thanks for looking. The error is being thrown up during the validation process when trying to submit the podcast to iTunes.

https://podcastsconnect.apple.com/my-podcasts/new-feed

Annoyingly it doesn't give any further details, it just says "Can’t download episodes from your feed."

Yes, the length seemed to be set to '1' so I tried entering the file sizes in bytes. Didn't make a difference anyway.

Bit of a pain really. I saw from an old forum thread that another Perch user switched to a Podcast hosting service in the end, after experiencing a similar issue, but I want to get it working.

I've contacted my hosting company to make sure there are no restrictions that would be affecting this. They say not.

Their latest comment was: "Nothing on the server is blocking the requests, though it may be having a hard time following the redirection setup in /home/peterboroughtn/public_html/podcasts/.htaccess as I can see the 301/302 redirects in the access logs"

But the URL rewriting seems to be working, so I don't think that's it.

Yes. It loads the feed correctly, but can't download any of the audio files. Give me an exclamation mark icon.

Hi. Yes. So, to see if URL rewriting was an issue, I edited the rss_items.html template, using a URL to one of the audio files in the resources folder instead of a Perch content tag. Doing this it then worked in iTunes. This doesn't help much other than to highlight that it's the URL rewriting that's stopping iTunes accessing the audio files. What do you think?

No, I haven't. Following the client's instructions.

Is it possible to change the settings/templates to link straight to the audio file in resources instead of using the URL rewriting? If so, how would I go about that please?

In the 'rss_items' template? Yes, currently have this:

    <item>
        <title><perch:podcasts id="episodeNumber" type="text" label="Episode number" size="s" /> <perch:podcasts id="episodeTitle" type="text" /></title>
        <itunes:author><perch:podcasts id="PERCH_EMAIL_FROM_NAME" /></itunes:author>
        <itunes:subtitle><![CDATA[<perch:podcasts id="summary" type="textarea" textile="true" striptags="true" />]]></itunes:subtitle>
        <itunes:summary><![CDATA[<perch:podcasts id="summary" type="textarea" textile="true" striptags="true" />]]></itunes:summary>
        <itunes:image href="<perch:podcasts id="domain" /><perch:podcasts id="image" type="image" width="1400" height="1400" />" />
        <enclosure url="https://www.peterboroughtn.org/cms/resources/00000001.mp3" length="<perch:podcasts id="episodeFileSize" />" type="<perch:podcasts id="episodeFileType" />" />
        <guid><perch:podcasts id="episodeTrackedURL" /></guid>
        <pubDate><perch:podcasts id="episodeDate" type="date" format="D, d M Y H:i:s O"  /></pubDate>
        <itunes:duration><perch:podcasts id="episodeDurationHMS" /></itunes:duration>
    </item>

It's not been modified.

I don't need to use tracking though, which I assume is for the stats?

Sorry, that was from my test file.

This is the one we're using:

    <item>
        <title><perch:podcasts id="episodeNumber" type="text" label="Episode number" size="s" /> <perch:podcasts id="episodeTitle" type="text" /></title>
        <itunes:author><perch:podcasts id="PERCH_EMAIL_FROM_NAME" /></itunes:author>
        <itunes:subtitle><![CDATA[<perch:podcasts id="summary" type="textarea" textile="true" striptags="true" />]]></itunes:subtitle>
        <itunes:summary><![CDATA[<perch:podcasts id="summary" type="textarea" textile="true" striptags="true" />]]></itunes:summary>
        <itunes:image href="<perch:podcasts id="domain" /><perch:podcasts id="image" type="image" width="1400" height="1400" />" />
        <enclosure url="<perch:podcasts id="episodeTrackedURL" />" length="<perch:podcasts id="episodeFileSize" />" type="<perch:podcasts id="episodeFileType" />" />
        <guid><perch:podcasts id="episodeTrackedURL" /></guid>
        <pubDate><perch:podcasts id="episodeDate" type="date" format="D, d M Y H:i:s O"  /></pubDate>
        <itunes:duration><perch:podcasts id="episodeDurationHMS" /></itunes:duration>
    </item>

Thanks Drew. I've refreshed the feed after uploading the new file. Same result I'm afraid.

No, but when I changed the template to include the URL with no rewriting the change took effect immediately. There's also a button to 'refresh feed', which I've been using.