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Form responses by email and stored
I have noticed that if I select to store form responses and then also try to select to email them I only seem to be able to use one or the other option. Is there no way I can do both?
I have noticed that if I select to store form responses and then also try to select to email them I only seem to be able to use one or the other option. Is there no way I can do both?
Yes, both should be possible. What happens?
I select the checkbox to store form responses, then when I select the checkbox to email responses the checkbox for storing them un-checks (they seem to be working more like radio buttons). If I try and check the storage option again, the email response checkbox un-checks - and so on.
That's not something I can reproduce, and not how it's intended to work.
Can you show me your diagnostics report?
You're on quite old versions - probably the first thing to do is update Perch and your apps.
Sorry for the long delay in getting back to you. I have updated both Perch and the forms app but am still getting the same issue of not being able to select to both store and email form responses. Diagnostics below:
To be clear, these are the options you're using, right?
Yes, that is what I am trying to use
And you're saying you can't save it in the state as indicated in that screenshot? The boxes uncheck?
Yes, the checkboxes are functioning like radio buttons - as soon as I select one the other one deselects
That's really puzzling. Have you tried in another browser? I'm wondering if it's something like a weird conflict with a browser extension.
No, sorry. Just tried in in Firefox (use Chrome normally) and still the same. I am not overly worried at the moment though as I have manually set the correct settings in the database which is working for the time being.
Hello Emma, by bizarre coincidence I was looking at a post of yours recently: https://forum.grabaperch.com/forum/10-21-2014-display-categories-as-radio-buttons because on most of my sites I want to limit clients to choosing only one category option (would be nice if this restriction could be built in to Perch). Recently this has caused issues by making checkboxes in Perch settings behave as radio buttons. My guess is you're having that problem.
I found tweaking to the following seemed to solve it.
ps. thanks for the original solution!
M.
Thank you Mike - I completely forgot I had done that which would explain my issue :) I have now removed the jQuery and the checkboxes are working as they should be.