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Upload files not appearing
Hi,
I'm trying to upload a file from one of my regions, when i go to 'select or upload a file' the 'select an asset' area slides over and when i try to 'add asset' the file appears to upload but then nothing happens.
I've also checked the resources folder on my FTP and nothing is there.
Any help would be greatly appreciated.
What sort of file is it? Can you see it in the Assets app?
Thank you for the quick response!
It's just a pdf - it doesn't appear in the asses app either.
What's your configured upload limit, and how big is the file?
It's 393kb - there's no set limit to how much i can upload on the server.
I have just transferred the site from a different server today, could that have caused the issue?
There's always a limit, but by default it's 2MB I think. It should be in the diagnostics report.
That's the only file i've got uploaded to the site so i should have any space issues.
Not really sure what to make of this?
Just did a test on the old site (on a different server) the upload function works fine there but doesn't work on the new site.
Could some of the core files not been copied over properly? Or could this be a database issue?
That doesn't sound likely, but if works on your other server that suggests it's specific to the environment.
Do you have any suggestions or tests that i could do from here to figure out what it is?
The new environment is on the same servers as the old one and i went through the same set up as i did the first time - so I'm a little confused on where to go from here.
Many thanks,
Is there anything in your server's PHP error log?
Not really sure what the issue was but i managed to fix it.
I created another new database on the new servers and re-imported the database from the old site then changed the config file to the new login details and everything seemed to work fine.
The only bummer was that i had to fill out all the perch regions within the cms again, but luckily there wasn't too many pages.