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Thread tagged as: Question, Problem, Configuration

Form app - form auto emails fields not appearing in form options

Hi there,

I have two forms on a recent site where I am trying to setup auto emails, however when I click the dropdown to select the email field, the dropdowns are blank. Any ideas why this would be? I've gone over my code and there is definiately an email field in both.

Might it be the forms are not being picked up properly? It's storing submissions ok.
Mathew Doidge

Mathew Doidge 2 points

  • 5 years ago
Rachel Andrew

Rachel Andrew 394 points
Perch Support

5 years ago

Can we see:

  • Your Diagnostics Report
  • Your templates

Thanks!
Mathew Doidge

Mathew Doidge 2 points

5 years ago

Hi Rachel,

No problems — Report:


    Perch: 2.8.18
    Production mode: Production (100)
    Installed apps: content (2.8.18), assets (2.8.18), categories (2.8.18), perch_blog (4.6), perch_forms (1.8.3), perch_mailchimp (2.0.1)
    DB driver: PDO
    DB tables: perch2_blog_authors, perch2_blog_comments, perch2_blog_index, perch2_blog_posts, perch2_blog_posts_to_tags, perch2_blog_sections, perch2_blog_tags, perch2_categories, perch2_category_counts, perch2_category_sets, perch2_content_index, perch2_content_items, perch2_content_regions, perch2_forms, perch2_forms_responses, perch2_mailchimp_campaigns, perch2_mailchimp_history, perch2_mailchimp_log, perch2_mailchimp_stats, perch2_mailchimp_subscribers, perch2_navigation, perch2_navigation_pages, perch2_page_templates, perch2_pages, perch2_resource_log, perch2_resource_tags, perch2_resources, perch2_resources_to_tags, perch2_settings, perch2_user_privileges, perch2_user_role_privileges, perch2_user_roles, perch2_users
    Users: 5
    App runtimes:

    <?php
        $apps_list = array(
            'content', 
            'categories',
            'perch_blog',
            'perch_forms',
            'perch_mailchimp'
        );

    Scheduled tasks for perch_blog: delete_spam_comments (1440 mins)
    Scheduled tasks for perch_mailchimp: update_list_stats (60 mins)
    Editor plug-ins: markitup
    H1: 701c930dc395edf5d77d00a81169b1fb
    L1: e8a33fd07a9083d02eee139f4060c4ce
    headerColour: #ffffff
    content_singlePageEdit: 1
    helpURL:
    siteURL: /
    hideBranding: 0
    content_collapseList: 1
    lang: en-gb
    update_2.8.13: done
    latest_version: 2.8.15
    on_sale_version: 2.8.18
    perch_blog_update: 5.0
    perch_blog_post_url: {postSlug}
    headerScheme: light
    perch_blog_slug_format: %Y-%m-%d-{postTitle}
    perch_blog_akismet_key:
    perch_blog_max_spam_days: 0
    dashboard: 0
    hide_pwd_reset: 0
    content_hideNonEditableRegions: 0
    content_frontend_edit: 0
    perch_blog_comment_notify: 0
    perch_mailchimp_secret: 3bf669377707e85b4e5ca2f11ba8701e
    perch_mailchimp_update: 2.0
    perch_mailchimp_api_key: e7f2697348a7c404c69037467f2bb80e-us6
    perch_mailchimp_list_id: 18bcada022
    perch_mailchimp_campaign_url: /mailchimp/campaign.php?s={campaignSlug}
    update_2.8.14: done
    update_2.8.15: done
    update_2.8.18: done
    PERCH_DEVELOPMENT: 10
    PERCH_STAGING: 50
    PERCH_PRODUCTION: 100
    PERCH_DB_USERNAME: reebokcr_admin
    PERCH_DB_SERVER: localhost
    PERCH_DB_DATABASE: reebokcr_db
    PERCH_DB_PREFIX: perch2_
    PERCH_TZ: Europe/London
    PERCH_EMAIL_FROM: info@reebokcrossfitglevum
    PERCH_EMAIL_FROM_NAME: Reebok Crossfit Glevum
    PERCH_LOGINPATH: /perch
    PERCH_PATH: /home/reebokcr/public_html/perch
    PERCH_CORE: /home/reebokcr/public_html/perch/core
    PERCH_RESFILEPATH: /home/reebokcr/public_html/perch/resources
    PERCH_RESPATH: /perch/resources
    PERCH_HTML5: 1
    PERCH_RUNWAY:
    PERCH_ERROR_MODE: DIE
    PERCH_DATE_LONG: %d %B %Y
    PERCH_DATE_SHORT: %d %b %Y
    PERCH_TIME_SHORT: %H:%M
    PERCH_TIME_LONG: %H:%M:%S
    PERCH_DEBUG:
    PERCH_PREVIEW_ARG: preview
    PERCH_TEMPLATE_PATH: /home/reebokcr/public_html/perch/templates
    PERCH_DEFAULT_DOC: index.php
    PERCH_DEFAULT_EXT: .php
    PERCH_PRODUCTION_MODE: 100
    PERCH_RWD:
    PERCH_HTML_ENTITIES:
    PERCH_SSL:
    PERCH_STRIPSLASHES:
    PERCH_PROGRESSIVE_FLUSH: 1
    PERCH_AUTH_PLUGIN:
    PERCH_DB_CHARSET: utf8
    PERCH_DB_PORT:
    PERCH_DB_SOCKET:
    PERCH_SESSION_TIMEOUT_MINS: 20

Hosting settings

    PHP: 5.5.30
    Zend: 2.5.0
    OS: Linux
    SAPI: cgi-fcgi
    Safe mode: not detected
    MySQL client: 5.6.26
    MySQL server: 5.6.26-cll-lve
    Extensions: Core, date, ereg, libxml, openssl, pcre, sqlite3, zlib, bz2, calendar, ctype, curl, hash, filter, ftp, gettext, gmp, SPL, iconv, pcntl, readline, Reflection, session, standard, shmop, SimpleXML, mbstring, tokenizer, xml, cgi-fcgi, PDO, pdo_mysql, fileinfo, intl, tidy, bcmath, Phar, gd, mysql, xmlwriter, sockets, pgsql, json, exif, soap, pdo_pgsql, zip, xmlrpc, mysqli, imap, dom, pdo_sqlite, xmlreader, posix, mcrypt, xsl, mhash, ionCube Loader, Zend OPcache, Zend Guard Loader
    GD: Yes
    ImageMagick: No
    PHP max upload size: 128M
    PHP max form post size: 128M
    PHP memory limit: 256M
    Total max uploadable file size: 128M
    Resource folder writeable: Yes
    Session timeout: 24 minutes
    Native JSON: Yes
    Filter functions: Yes
    Transliteration functions: Yes
    DOCUMENT_ROOT: /home/reebokcr/public_html
    GATEWAY_INTERFACE: CGI/1.1
    HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    HTTP_ACCEPT_ENCODING: gzip, deflate
    HTTP_ACCEPT_LANGUAGE: en-GB,en;q=0.5
    HTTP_CONNECTION: keep-alive
    HTTP_COOKIE: __utma=8564790.482587726.1437506682.1447192607.1447194996.64; __utmz=8564790.1444592565.42.4.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not%20provided); cmsa=1; PHPSESSID=b3pkitpip85abf8s7t5m68d4j3; _ga=GA1.2.482587726.1437506682
    HTTP_HOST: www.reebokcrossfitglevum.com
    HTTP_REFERER: https://www.reebokcrossfitglevum.com/perch/core/settings/diagnostics/
    HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0
    PATH: /bin:/usr/bin
    QUERY_STRING: extended
    REDIRECT_STATUS: 200
    REMOTE_ADDR: 87.112.157.70
    REMOTE_PORT: 55997
    REQUEST_METHOD: GET
    REQUEST_URI: /perch/core/settings/diagnostics/?extended
    SCRIPT_FILENAME: /home/reebokcr/public_html/perch/core/settings/diagnostics/index.php
    SCRIPT_NAME: /perch/core/settings/diagnostics/index.php
    SERVER_ADDR: 209.124.66.4
    SERVER_ADMIN: webmaster@reebokcrossfitglevum.com
    SERVER_NAME: www.reebokcrossfitglevum.com
    SERVER_PORT: 80
    SERVER_PROTOCOL: HTTP/1.1
    SERVER_SOFTWARE: Apache
    UNIQUE_ID: Vl37F9F8QgQABzJpr84AAAHa
    PHP_SELF: /perch/core/settings/diagnostics/index.php
    REQUEST_TIME_FLOAT: 1448999703.1309
    REQUEST_TIME: 1448999703

Contact form:

<perch:form id="form_contact" class="glevum-form" action="/contact/" method="post" app="perch_forms" role="form">
    <div class="input">
        <perch:input id="name" type="text" required="true" placeholder="Your Name" label="Name" />
    </div>

    <div class="input">
        <perch:input id="email" type="email" required="true" placeholder="Email" label="Email" />
    </div>

    <div class="input">
        <perch:input id="telephone" type="tel" required="true" placeholder="Telephone" label="Telephone" />
    </div>

    <div class="input">
        <perch:input id="message" type="textarea" required="true" placeholder="Message" label="Message" />
    </div>

    <perch:input type="submit" id="submit" class="btn btn--med btn--darkgrey-hollow" value="Send" />

    <perch:success>
        <div class="alert success">
            <perch:content id="success" type="textarea" label="Thank You Message" textile="true" editor="markitup" />
        </div>
    </perch:success>
</perch:form>

Signup form:

<perch:content id="formheader" type="textarea" textile="true" editor="markitup" label="This is text above the form" help="To be used incase you wish to have a title or text above the signup form." />

<perch:form id="form_signup" class="glevum-form" action="/sign-up/" method="post" app="perch_forms" role="form">
    <div class="input">
        <perch:input id="name" type="text" required="true" placeholder="Name" label="Name" />
    </div>

    <div class="input">
        <perch:input id="email" type="email" required="true" placeholder="Email" label="Email" />
    </div>

    <div class="input">
        <perch:input id="telephone" type="tel" required="true" placeholder="Telephone" label="Telephone" />
    </div>

    <div class="input">
        <perch:input id="fitnesslevel" type="textarea" required="true" placeholder="Describe your current fitness level and frustrations" label="Describe your current fitness level and frustrations" />
    </div>

    <perch:input type="submit" id="submit" class="btn btn--med btn--white-hollow" value="Send" />

    <perch:success>
        <div class="alert success">
            <perch:content id="success" type="textarea" label="Thank You Message" textile="true" editor="markitup" />
        </div>
    </perch:success>
</perch:form>
Drew McLellan

Drew McLellan 2638 points
Perch Support

5 years ago

If you turn on debug, do you get any errors on the form options edit page?
Mathew Doidge

Mathew Doidge 2 points

5 years ago

Hey Drew, sorry for the delay.

I'll switch it back on and take a look